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Privacy Policy

Committed to protecting your privacy

BrandQuest Pty Ltd ("we," "our," or "us") is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information
We collect personal information that is necessary for us to provide our services, including:
- Contact details: Name, email address, phone number, and postal address.
- Business information: Company name, ABN, position, and other relevant business details.
- Website activity: IP addresses, browser types, referring pages, and usage patterns on our website.
-Communication details: Any information provided when contacting us, including via email, phone, or our website forms.

2. How We Collect Personal Information
We may collect your personal information through:
- Direct interactions: When you contact us, fill out forms on our website, subscribe to our newsletters, or engage with us on social media.
- Automated technologies: As you interact with our website, we may collect technical data such as IP addresses and browsing patterns.
- Third-party sources: Information from our partners, public databases, or other third-party sources.

3. Use of Personal Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you about our services, including marketing and promotional materials.
- To manage our relationship with you, including responding to inquiries and providing customer support.
- To comply with legal obligations and resolve disputes.

4. Disclosure of Personal Information
We may disclose your personal information to:
- Our service providers, who assist us in delivering our services (e.g., IT services, marketing platforms).
- Third parties where required by law or to protect our rights and property.
- Any other third party with your consent.

5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, or misleading.

Please contact us using the details provided below to make such a request.

7. Cross-Border Disclosure
We may disclose your personal information to third parties located overseas, including but not limited to service providers based in other countries. We will take reasonable steps to ensure that these parties protect your personal information in a manner consistent with Australian privacy laws.

8. Cookies
Our website uses cookies and similar technologies to enhance your experience, analyse website traffic, and for advertising purposes. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated policy will be posted on our website with the effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

BrandQuest Pty Ltd
Email: info@brandquest.com.au
Phone: 1300 734 101
Address: level 3, 350 George St, Sydney2000 NSW